Why the National ID and 7-Digit ZIP Code are Crucial
Local logistics companies operating with Amazon (such as Exelot and Israel Post) run automated custom clearance systems:
- National ID / Tax ID (Teudat Zehut): Under Israel Tax Authority laws, all imported personal parcels must be associated with the recipient's legal ID. If this is missing or incorrect on Amazon, customs will place a hold on the package and request document verification, delaying your package by 1-2 weeks.
- 7-Digit ZIP Code: Israel Post uses a 7-digit sorting standard. Using outdated 5-digit ZIP codes slows down processing and may route the package to the wrong collection hub.
- Lookup: You can search for your ZIP code on the Israel Post Official ZIP Finder or locate it on the paper insert (Sefach) of your ID card.
Mapping Amazon Address Fields
| Amazon Field Name | What to Input | Example Value |
|---|---|---|
| Full Name | First and Last Name in English characters only | Israel Israeli |
| Street Address | Street name, house number, and apartment number | Dizengoff Street 100, Apt 12 |
| Address Line 2 | Backup phone number (optional) | Tel 0501234567 |
| City | City name in English | Tel Aviv |
| ZIP Code | Modern 7-digit ZIP code | 6439612 |
| Phone Number | Mobile number (without international prefix) | 0501234567 |
| National ID / Tax ID | Your 9-digit Teudat Zehut (requested at checkout) | 012345678 |
Local Carrier Tracking Portals in Israel
Once your Amazon package is shipped, you can track its status directly through the local logistics companies handling customs clearance and distribution in Israel:
- Exelot: Exelot Tracking Portal (most common carrier)
- GCX: GCX Tracking Portal
- Cheetah: Cheetah Tracking Portal
- Israel Post: Israel Post Tracking Portal
- HFD / Intel: HFD Tracking Portal
- DHL Express: DHL Tracking
- UPS: UPS Tracking
- FedEx: FedEx Tracking
Important Delivery Guidelines
- No P.O. Boxes: Private couriers clear and deliver parcels to physical home or office addresses only.
- Validate Mobile Number: Ensure your mobile phone number is active and correct. Carriers send SMS alerts to select locker or pickup point locations. An invalid number leads to failed delivery and returns.
- Name Consistency: Make sure the recipient name matches the holder of the National ID provided to avoid delays with customs officers.
See our Amazon Filler Item Tax Hack Guide to learn how to save money on estimated tax deposits.
Tip: always verify your 7-digit ZIP code and National ID are filled in on Amazon's address form to ensure seamless delivery and zero customs holds!

